Privacy Policy
Effective Date: June 2024
Welcome to our Privacy Policy page. Protecting your privacy is of paramount importance to us. This document explains the types of personal data we collect, how we use it, and your rights relating to your information. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
What Data We Collect
We may collect and process the following types of personal information when you use our website or services:
- Contact details: such as your name, email address, phone number, and postal address, particularly when you make an inquiry or register with us.
- Technical data: including IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage data: information about how you use our website, products and services.
- Marketing and communications data: your preferences in receiving marketing from us and your communication preferences.
How We Use Data
We use your personal data only for the purposes for which it was collected, which include:
- To provide, operate, and maintain our website and services.
- To improve your experience and customize content according to your preferences.
- To respond to your inquiries, support requests, or any communications sent to us.
- To send you updates, promotional materials, and other relevant information only with your consent.
- To monitor and analyze usage of our website to ensure security and detect any unauthorized or fraudulent activity.
- To comply with legal obligations and to enforce our Terms of Use.
Cookies
Our website uses cookies to enhance your browsing experience and to collect usage information. Cookies are small text files stored on your device. They help us recognize your browser and remember your preferences.
Types of cookies we may use include:
- Necessary cookies: essential for enabling core website functionality.
- Performance cookies: collect information about how visitors use our website to improve performance.
- Functionality cookies: allow the website to remember choices you make and provide enhanced features.
- Advertising cookies: used to deliver advertisements relevant to you.
You can manage or disable cookies through your browser settings; however, disabling certain cookies may affect website functionality.
Third-Party Links
Our website may contain links to third-party websites, such as our social media page on X (formerly Twitter). Please note that these websites have their own privacy policies, which we strongly advise you to read before providing any personal data. We do not accept responsibility or liability for their privacy practices.
Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include regular security reviews, encryption where applicable, and secure data storage environments.
Despite our efforts, no method of transmission over the Internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.
User Rights
Depending on your jurisdiction and applicable laws, you have the following rights regarding your personal data:
- Right to access: You may request information about the personal data we hold about you.
- Right to rectification: You can request correction of inaccurate or incomplete data.
- Right to erasure: You may ask us to delete your personal data under certain circumstances.
- Right to restriction: You can ask us to limit the processing of your data in some cases.
- Right to data portability: You may request to receive your personal data in a structured, commonly used format.
- Right to object: You can object to certain processing activities, including direct marketing.
- Right to withdraw consent: Where processing is based on consent, you have the right to withdraw your consent at any time.
If you wish to exercise any of these rights, please contact us using the details below. We may need to verify your identity before processing your request.
Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please do not hesitate to contact us:
- Email: [email protected]
- Phone: +61 417 000 888
- Address: 66 Harbour Road, Newcastle NSW 2300 Australia
We are committed to resolving any complaints promptly and transparently.
Thank you for trusting us with your personal information.
